Reference Guide Table of Contents Part 1: Getting Started Article #1 - Login and Access Your Backoffice Article #2 - Review Your Organization Information Part 2: Your Interface Article #3 - Menu, Dashboard and Dashlets Article #4 - Searching Part 3: Organizing & Mapping Your Data Article #5 - Data Overview Article #6 - Mapping Your Data Part 4: Contacts Article #7 - Contacts, the Heart & Soul of Your CRM Article #8 - Groups & Tags Article #9 - What are Smart Groups? Article #10 - Activities (Interactions w/ Contacts) Article #11 - Relationships Between Contacts Part 5: Customize for Your Unique Purpose Article #12 - Custom Fields Article #13 - Data Import Learn by Doing Real World Walk-throughs How Many Females vs Males? Walkthrough Get up and running by understanding how to search through the heart of your system Search for those Contacts Missing an Email Address Walkthrough Now lets try something a bit more complex and tell our system to do multiple things for us